Smarter Contact Promo Codes Apr 2025 - 10% OFF

Smarter Contact is a software company that provides business solutions for inbound and outbound call centers. The company offers various products and services aimed at improving customer communication and streamlining call center operations.Some of the key features and solutions provided by Smarter Contact include:1. Cloud-based contact center software: Smarter Contact offers a cloud-based platform that allows businesses to manage their contact center operations remotely. This platform provides features such as call routing, IVR (Interactive Voice Response), call recording, real-time monitoring, and analytics.2. Outbound calling solutions: Smarter Contact provides tools and features to help businesses effectively handle outbound calling campaigns. This includes predictive dialing, automated voicemail drops, campaign management, and lead management.3. Inbound call handling: The company offers solutions to efficiently handle inbound calls from customers. This includes intelligent call routing based on IVR prompts or agent skills, CRM integration for personalized customer interactions, and self-service options for callers.4. SMS messaging: Smarter Contact enables businesses to send SMS messages to customers as part of their communication strategy. This can be used for appointment reminders, notifications, or marketing campaigns.5. Reporting and analytics: The company's software provides detailed reporting and analytics capabilities, allowing businesses to monitor key performance indicators (KPIs) in real-time. This helps managers make data-driven decisions to improve overall call center performance.Overall, Smarter Contact aims to help businesses enhance their customer engagement efforts by providing efficient contact center solutions that leverage technology for improved communication and operational efficiency.

The main products of Smarter Contact include smart contact lenses and wearable devices.